Our refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.


Food items, hazardous materials, & flammable liquids or gases cannot be returned.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return does not meet our criteria, we will not refund nor return the package to you.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5-7 business days.


If you haven’t received a refund yet, contact your credit card company or bank as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at with this subject line, (ORDER NUMBER) – REFUND. Please enter your order number. DO NOT COPY AND PASTE THE TEMPLATE.


Only regular priced items may be refunded, unfortunately sale, closeout, and clearance items cannot be refunded or exchanged


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and mail or bring your item to: 9003 Eastex Freeway Houston, Texas 77093.


To return your product, you should mail your product to: 9003 Eastex Freeway Houston, Texas 77093.

You will be responsible for shipping costs for returning your item. Shipping costs are non-refundable.

Depending on holiday schedules, weather conditions and the time that your order was placed, you may experience shipping delays.

If you are returning an item over $75, please consider using a trackable shipping service (such as FedEx or UPS) or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Thank You For Shopping at iPakSupply!

Last Updated on January 26, 2017