Turnaround, Order Tracking, Shipping Rates, & Back Orders.
All orders are shipped within 48 hours Monday – Friday 8am – 1pm. Any orders placed after 1pm will be shipped on the next business day.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight & size of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to select what choice is better for you.
If any item in your order is on back-order, you will be notified. It will be up to you whether to refund that item or wait for the shipment. There will not be any additional fees to ship the back-ordered item.
Depending on holiday schedules, weather conditions and the time that your order was placed, you may experience shipping delays.